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How can I make a payment?
You can securely pay using VISA, MasterCard, American Express, Discover, Maestro, UnionPay, Apple Pay, Google Pay, and Shop Pay. Our checkout process is protected by SSL encryption to ensure your payment details are safe and secure.

I'm not sure which size will fit me. What should I do?
You can use our size chart to find your best fit. If you're still uncertain, just send an email to kingdomjackets@gmail.com with your size concerns, and our support team will assist you in choosing the perfect size.

How long will it take to receive my order?
Standard orders shipped within 10 working days, with a maximum shipping time of 5 working days. For custom orders, made-to-measure items are typically dispatched within 2-3 weeks, while bespoke orders take around 3-4 weeks.

Can I order a custom-made jacket?
Yes, we offer custom-made jackets in any style.

What information do I need to provide for a custom jacket?
Simply upload a picture or design as a reference, and fill out the Custom Order Form with a detailed description of your desired jacket.

What if none of the available sizes fit me perfectly?
No problem! You can select "Made to Measure" in the size options and provide your body measurements. If you're unsure of your measurements, choose "I am not sure, I'll provide measurements later via email" and complete your order. Our customer support team will then guide you on how to take accurate measurements.

Shipping & Returns

Handling Time:
Ship out within 7-10 business days after received payment

Delivery Time:
USA: 5-10 Business Days
Other Countries: 7-15 business days

Any questions, please contact us for additional instructions.