Returns & Refunds

Returns & Exchange Policy – Jackets Kingdom

At Jackets Kingdom, your satisfaction is our top priority. If for any reason you're not completely happy with your purchase, we’re here to make things right.

Easy Returns

You may return new, unused, and unaltered items within 30 days of receiving your order for a full refund.

  • Items returned between 14–30 days are eligible for store credit.

  • Unfortunately, we cannot accept returns after 30 days from delivery.

  • All items must be returned in their original condition and packaging.

Hassle-Free Exchanges

To exchange an item, simply return it via your preferred courier within 30 days, then place a new order for the item you want. This helps ensure faster processing and product availability.

Return Shipping & Refunds

  • Return shipping costs are the responsibility of the customer.

  • Refunds are issued within 7–14 business days after we receive your return.

  • Refunds apply to the item price only and do not include shipping, handling, duties, or other additional charges.

  • If you haven’t received your refund after 14 business days, feel free to contact our support team for prompt assistance.

Return Address:

To start a return, you can contact us email us at leatherjacketskingdom2023@gmail.com or call us at +923490697685 with your order number. Please note that returns will need to be sent to the following address: Airport Road, Gohad Pur Sialkot 51310 Pakistan.

You can always contact us for any return question at leatherjacketskingdom2023@gmail.com. 

Order Cancellations

  • Orders can be cancelled within 24 hours of purchase for a full refund.

  • After 24 hours, we begin processing your order, and cancellations will no longer be accepted.

Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, please notify us within 3 business days.

  • Keep the original packaging for inspection.

  • Most Jackets Kingdom products come with a 1-year warranty against manufacturing defects.

  • Contact our returns department with your order number and contact details to initiate a quick resolution.

Incorrect Orders

If you've received the wrong item, we’ll take care of everything. We will:

  • Cover the return shipping cost

  • Send you the correct product right away

For international orders, we recommend contacting our support team before sending items back to ensure a smooth return process.

Thank you for shopping with Jackets Kingdom.
If you need further help, our dedicated customer service team is always available to support you.

Contact Us:

Business Address: Airport Road, Gohad Pur Sialkot 51310 Pakistan.

E-Mail: leatherjacketskingdom2023@gmail.com

Contact Form: Get in Touch

Phone: +923490697685

Company Name: Jackets Kingdom

Customer service: Support online 24 hours a day